User Guideline

Mozilla Thunderbird

  1. Open Thunderbird and go to Account Settings from the menu or by right-clicking your account.
    2. Account Settings in Thunderbird
  2. In the Account Settings window, click on "Manage Identities" button.
    3. Manage Identities in Thunderbird
  3. In the Identities window:
    • Click "Add" to create a new identity
    • Set the email address to
    • Configure other settings as needed (name, organization, etc.)
    4. Add Identity in Thunderbird
  4. Click "OK" to save changes, then restart Thunderbird for changes to take effect.
    5. Restart Thunderbird
Note: Thunderbird may take a few minutes to fully apply the changes after restart.

Microsoft Outlook

  1. Go to File > Account Settings > Account Settings.
    2. Outlook Account Settings
  2. Select your primary email account from the list and click "Change".
    3. Modify Email Account in Outlook
  3. In the Change Account window:
    • Click "More Settings"
    • Navigate to the "Send As" tab
    • Enable the option and enter
    4. Enable 'Send As' Permission in Outlook
  4. Click "OK", then "Next" and "Finish". Restart Outlook to apply changes.
    5. Restart Outlook
Important: Outlook may require administrator privileges to make these changes.

Google Mail (Gmail)

  1. Click the gear icon and select "See all settings", then go to the "Accounts and Import" tab.
    2. Gmail Settings
  2. In the "Send mail as" section, click "Add another email address".
    3. Add another email in Gmail
  3. In the popup window:
    • Enter your name and the email address
    • Uncheck "Treat as an alias" if you want distinct sender addresses
    • Click "Next Step"
    4. Add email address in Gmail
  4. Complete the verification process:
    • Gmail will send a verification code to the new address
    • Enter the code when prompted
    • Click "Verify"
    5. Verification in Gmail Verification confirmation in Gmail
  5. Once verified, you can select the sender address when composing new emails.
    6. Select sender in Gmail
Tip: The verification process typically takes 1-2 minutes. If you don't receive the code, check your spam folder.